Online Marketing Medspas Do Wrong

By Ceri Marsdan


Bad web development and design is more common than you would imagine in an industry like Medical Aesthetics. On a shockingly high amount of websites, there is no lead generation capability, ugly color choices, and ancient platforms being used.

Many companies including MedSpas have Facebook pages that are semi-automated and post meaningless news items. Some accounts on social sites are full of links that don't actually go anywhere, or nowhere relevant. People don't waste their time on profiles like those. Interacting with and engaging people is what social networks are for. Show them something of value, a humorous photo, a cool contest, or a poll to enter, and they will be engaged to leave comments. Anything that requires and rewards action can work to turn casual fans or followers into friends and patients. Twitter is good to use to begin conversing with consumers, and remember to reply to comments left on your profile, and return messages sent.

Email is actually one of the most powerful tools available to online marketers today. Surprisingly many doctors have no idea about this. It is fairly common to see MedSpas have no email list to leverage all these years of relationship building. These email lists are worth a lot to a business who knows how to use them, and profits can be increased immensely with a well-timed and thought out promotion campaign.

Inbound marketing uses content marketing because it's extremely effective. The algorithms that Google uses to find results is continuously being upgraded and improved, and newer content shows up higher in the list. Search is integrated with social and this is driving traffic and engagement to sites that take advantage of this trend. A lot of methods can be used to reach customers and having a simple blog is a good way to begin. There should be multiple kinds of content created for different places on the internet, and this should be the goal of a MedSpa that is moving forward with a marketing agenda. Keep the target client in mind during each aspect of the process to have a client sign up for services. As someone who is seeking procedures that your company provides finds your company name appearing in multiple places online, they will assume you are experienced. If your web presence is more prominent, people will trust you more than other companies that offer similar services.

Many patients leave reviews on the websites of the practices they receive procedures from, and a lot of potential new clients will look through the comments. Having the trust of the potential customer is a major concern to a website's owner. Having a non-biased third party describing your services and their experience adds an element of trust and credibility that will help any business. There is power in story telling and the ability to identify with a customer story is certainly compelling. Word-of-mouth is a great medical advertising tool since it is backed by real experience.

Practically every MedSpa practice has a website for marketing purposes. But that alone is not enough to attract and retain patients. Individuals now routinely go online to search for the best MedSpas in their city and learn what their patients say about their face-to-face experience with those doctors and their employees.




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